Modern Slavery Statement for House Removals

Our organisation is committed to preventing modern slavery and human trafficking across all aspects of our house removals, residential removals and home moving services. This Modern Slavery Statement explains our approach to risk identification, mitigation and remediation in the domestic relocation sector. We operate a zero-tolerance policy towards forced labour, bonded labour, and any form of exploitative labour in moving homes, storage, packing and transportation activities.

Policy and Governance

Our policy applies to employees, contractors and third-party partners engaged in domestic relocation and house removal tasks. Senior management has overall accountability for compliance, and day-to-day responsibility is delegated to our compliance officer and operations managers. We set clear expectations in procurement and contract terms, and we require that all parties involved in removal services adhere to labour laws and our ethical standards. We insist on transparency and lawful employment practices throughout our supply chain.

We perform risk-based due diligence during supplier onboarding for house removals, including identity and eligibility checks, review of employment records and contractual commitments that reflect our opposition to slavery and trafficking. Our procurement checks include verification of wages, working hours and subcontracting arrangements. Suppliers must acknowledge our policy and provide evidence of compliance; failure to do so will prevent engagement for removal services.

Supply Chain Audits and Controls

We maintain a structured audit programme to examine suppliers and subcontractors who support our home moving services. Audits are tailored by risk and frequency and cover recruitment practices, worker welfare and documentation. Key components of our audit and control framework include:

• Document review of payroll, contracts and right-to-work checks;
• On-site inspections and direct observation of working conditions where possible;
• Confidential worker interviews and anonymous reporting to detect irregularities.

When audits reveal non-compliance, we require corrective action plans with defined timelines. We monitor remediation closely and escalate unresolved or severe issues to senior leadership. Where suppliers fail to implement corrective measures, we will suspend services or terminate contracts to protect workers and maintain integrity across our residential removals network.

Training and Awareness

Training is provided to employees, supervisors and procurement staff involved in house removal operations to help them recognise signs of modern slavery and respond appropriately. Training emphasises reporting channels, safe escalation, and how to support potentially exploited individuals. We use scenario-based learning relevant to removal services and storage environments to build practical awareness. All staff are empowered to act if they suspect abuse or trafficking.

Reporting Channels

We operate multiple, confidential reporting channels for employees, contractors and third parties to raise concerns about modern slavery in our removal services. Reports are assessed promptly by trained investigators and treated with strict confidentiality. We prohibit retaliation against anyone who raises a concern in good faith and ensure that reports lead to proportionate and timely investigations.

If an allegation is substantiated, we act immediately to protect affected individuals, which may include removing them from harmful situations, arranging access to support services and referring matters to the appropriate authorities. Remediation focuses on victim safety and recovery, while contractual remedies and sanctions aim to prevent recurrence across our removal and relocation supply chain.

Annual Review and Continuous Improvement

We conduct an annual review of this Modern Slavery Statement, our supplier audit programme, training effectiveness and reporting channel performance. The review incorporates lessons learned from incidents, changes in risk across the house removal sector and developments in legislation and best practice. Results of the review drive improvements and reinforce our zero-tolerance stance. We expect all partners in house removals, removal services and related logistics to uphold these standards as a condition of engagement.